Roster Analysis and Scheduling Reviews

Roster design has a direct impact on worker health, safety, and operational performance. We work with organisations to assess roster structures and scheduling practices for fatigue risk, identifying opportunities to improve recovery, reduce risk, and support more sustainable operations.

Our expertise is particularly valuable where rostering is complex, including on-call work, overtime, unplanned absences,
and day-of-operations changes. We combine knowledge of fatigue science, human factors, and systems thinking to provide practical guidance that reflects both the evidence base and the operational demands of running a 24/7 workforce.

We also support roster change management, recognising that successful implementation depends not only on roster design, but on how change is introduced and embedded. This may include focus groups, consultation processes, and pilot implementation support to build workforce buy-in, minimise disruption, and refine changes before broader rollout. The result is roster design that is better aligned with operational needs and workforce wellbeing.

HOW WE CAN HELP

• Assess roster structures for fatigue risk and recovery opportunities

• Review complex scheduling challenges such as on-call work, overtime,
and unplanned absences

• Identify practical improvements to support safer and more sustainable rosters

• Facilitate focus groups and engagement processes to support roster change

• Assist with pilot implementation and refinement of new roster arrangements

WHAT WORKPLACES ARE SAYING…

“The workshops were highly relevant to our operational environment and translated fatigue and sleep science into practical strategies for our teams. The sessions reflected the different realities of shiftwork and supported a shared responsibility approach to fatigue management.” –
Adam Harvey, COO, Napier Port, New Zealand

“The session struck the right balance between evidence, practical advice and genuine understanding of frontline work. It was engaging, easy to follow, and gave our workforce useful ways to think about fatigue, recovery and looking after themselves.” – Emma Ugarte, Injury Prevention Specialist, NSW Ambulance

ORGANISATIONS WE HAVE WORKED WITH: